Privacy Policy

1. About This Policy

This Privacy Policy describes how Silent Key ("we", "us", "our") collects, uses, stores, and protects personal information obtained through the website silentkey.digital and through participation in our financial literacy seminar programs. It is written in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Republic of the Philippines.

By accessing this website or engaging with our services, you acknowledge that you have read and understood this Policy. If you do not agree with any part of it, please discontinue use of this website and contact us if you have questions.

This Policy applies to personal information collected through website contact forms, newsletter subscriptions, email correspondence, and seminar registration processes. It does not apply to third-party websites linked from this site, which maintain their own privacy practices.

2. Who We Are

Silent Key operates as a financial literacy education provider based at 2nd Floor, PhilFirst Building, 6764 Ayala Avenue, Makati City, 1229 Metro Manila, Philippines. We organize and deliver financial awareness seminars for young Filipino professionals. We do not offer financial products, investment services, banking services, or lending.

For the purposes of the Data Privacy Act of 2012, Silent Key acts as the Personal Information Controller (PIC) with respect to personal data collected through this website and seminar activities.

Contact for data privacy matters: info@silentkey.digital

3. Information We Collect

We collect only the personal information necessary to fulfill the specific purpose for which it was provided. This includes:

Contact form submissions: Name and email address provided when you use our contact form, together with the content of your message.

Newsletter subscriptions: Email address provided when you subscribe to our mailing list.

Seminar registration: Name, email address, and any information voluntarily provided in registration correspondence.

Technical data: Information automatically collected when you visit our website, including IP address, browser type, operating system, referring URL, pages visited, and time of visit. This is collected through cookies and server logs. See Section 9 for details on cookies.

We do not collect sensitive personal information as defined under Section 3(l) of the DPA, such as financial account details, government identification numbers, health information, or biometric data, through this website.

4. How We Use Your Information

Personal information collected is used exclusively for the following purposes:

Responding to inquiries: Name and email from contact form submissions are used solely to respond to the inquiry made.

Seminar coordination: Contact information from registration inquiries is used to communicate session schedules, venue details, and related logistics.

Mailing list communications: Email addresses from newsletter subscriptions are used to send occasional educational content and seminar schedule updates. Subscribers may unsubscribe at any time.

Website improvement: Aggregated, anonymized technical data is used to understand how visitors interact with the site and to improve content and functionality. This data is not used to identify individual users.

We do not use your personal information for automated decision-making, profiling, or any purpose other than those stated above. We do not use personal information for any commercial marketing unrelated to our seminar programs.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, we process personal information on the following bases:

Consent: When you submit a contact form, subscribe to our newsletter, or register for a seminar, you provide voluntary, specific, and informed consent for us to process your data for the stated purpose. You may withdraw consent at any time by contacting us at info@silentkey.digital.

Legitimate interests: Technical data collected for website analytics is processed on the basis of our legitimate interest in understanding website usage to improve our services, provided this does not override your fundamental rights and freedoms.

Compliance with legal obligations: We may process and retain information as required by applicable Philippine laws and regulations, including the DPA itself.

6. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We do not share personal information with financial product providers, advertisers, or data brokers.

Personal information may be shared with third-party service providers who assist in operating this website and our programs, including email hosting and web analytics providers. Such providers are contractually required to process data only as instructed by us and in compliance with applicable data protection laws.

We may disclose personal information if required to do so by law, court order, or government authority, or where disclosure is necessary to protect the rights, safety, or property of Silent Key or others.

In the event that our organization undergoes a restructuring, any successor entity would be bound by this Policy and required to treat your information in the same manner.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Specifically:

Contact form inquiry data is retained for a period sufficient to address the inquiry and any follow-up, typically not exceeding twelve months from the date of last correspondence, unless a longer retention period is required by law.

Newsletter subscriber email addresses are retained until the subscriber unsubscribes or requests deletion.

Seminar registration data is retained for up to two years to allow for follow-up communications regarding future sessions and for record-keeping purposes.

Technical and analytics data in aggregated, anonymized form may be retained indefinitely as it does not constitute personal information.

Upon expiry of the applicable retention period, personal information is securely deleted or anonymized in accordance with NPC-approved procedures.

8. Your Rights Under the DPA

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal information held by us:

Right to be informed: You have the right to know that your personal information is being collected and processed.

Right of access: You may request a copy of the personal information we hold about you.

Right to rectification: You may request correction of inaccurate or incomplete personal information.

Right to erasure or blocking: You may request deletion or blocking of your personal information under certain circumstances, including where it is no longer necessary for the purpose it was collected.

Right to object: You may object to the processing of your personal information, including for direct marketing purposes.

Right to data portability: Where technically feasible, you may request your personal information in a structured, commonly used, and machine-readable format.

Right to damages: You may claim compensation for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal information.

To exercise any of these rights, please contact us at info@silentkey.digital. We will respond to verified requests within a reasonable period as prescribed by the NPC. If you believe your rights have been violated, you may also lodge a complaint with the National Privacy Commission at complaints@privacy.gov.ph.

9. Cookies

This website uses cookies, which are small text files stored on your device. For full details on the types of cookies used, their purpose, and how to manage your preferences, please refer to our separate Cookie Policy at silentkey.digital/cookies.html.

When you first visit the website, a cookie consent banner is displayed. You may accept all cookies, reject non-essential cookies, or customize your preferences. Your choice is stored using a cookie named "sk_consent" and respected on subsequent visits.

You may also control cookie storage through your browser settings. Note that disabling certain cookies may affect the functionality of the website.

10. Third-Party Links

This website may contain links to external websites for reference or informational purposes. Silent Key does not control the content or privacy practices of any third-party website and accepts no responsibility for them. We encourage you to review the privacy policy of any external site you visit through a link from this website.

Inclusion of a link does not constitute an endorsement of the linked website, its content, or any products or services it offers.

11. Security Measures

We implement reasonable and appropriate organizational, technical, and physical security measures to protect personal information against unauthorized access, use, disclosure, alteration, or destruction. These measures are reviewed and updated periodically in line with best practices and NPC guidelines.

While we strive to protect your personal information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security. In the event of a personal data breach that is likely to result in harm to affected individuals, we will notify the NPC and, where required, the affected individuals, in accordance with the timelines and procedures prescribed by the DPA and its Implementing Rules.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or regulatory guidance. When changes are made, the "Last Updated" date at the top of this page will be revised. Continued use of the website following the posting of an updated Policy constitutes your acknowledgment of the changes.

For material changes that significantly affect how we process your personal information, we will make reasonable efforts to provide notice through the website or, where we hold your contact information and it is appropriate to do so, by direct communication.

13. Contact the Data Controller

For any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us through the following:

Silent Key
2nd Floor, PhilFirst Building
6764 Ayala Avenue, Makati City
1229 Metro Manila, Philippines
Email: info@silentkey.digital
Phone: +63 2 8802 7333

We will do our best to address your concerns promptly. If you are not satisfied with our response, you have the right to file a complaint with the National Privacy Commission of the Philippines.